Hampton Inn & Suites Dallas-Desoto, DeSoto

My experience at this hotel was quite mixed. On one hand, the staff were incredibly accommodating and friendly, which made me feel welcomed. The room was spacious and clean, offering a comfortable stay overall. However, I did run into some frustrating service issues and had difficulty with certain amenities not functioning properly. The breakfast was decent, but the limited options left much to be desired. Overall, while there were aspects I appreciated, there were also a few notable shortcomings.

I had a fantastic experience at this hotel! The staff truly went above and beyond, especially when I needed some medicine during my stay, making me feel cared for. The cleanliness of the rooms stood out, and I appreciated the convenience of using the Hilton app for a seamless check-in process. However, there are some areas needing improvement, particularly with the room dimensions and maintenance as my friend encountered issues with the mattress and bathroom size. Overall, a good value with some room for enhancement.

This hotel is a solid choice for anyone traveling through the area, offering clean and modern rooms along with a friendly team that keeps the place running smoothly. The location is convenient, providing easy access to major roads and nearby dining options. However, some issues with service at check-in and the dining experience could be improved. Overall, it's a great value for a business or leisure stay.

My stay at the hotel had its highs and lows. The hospitality was excellent, and I felt right at home with the friendly atmosphere. The breakfast was hot and fresh, thanks to Juana's great service. However, I noticed some noise from the freeway that affected my sleep, and the sheets on the bed didn't fit properly, which was disappointing. Overall, it was a decent experience but not without its setbacks.